Customer Return Insights

Understand visits, returning users, and campaign engagement from WiFi activity. Keep the view practical so owners can see patterns without needing an analyst.

Customer Traffic & Return Behavior Analytics

Track New vs Returning Guest Metrics in Real-Time

Monitor peak traffic hours, visit frequencies, and customer retention metrics to optimize staffing and targeted marketing campaigns.

Total Users (30 Days)

4,890 +12%

Returning Guest Rate

64.2%

Avg. Session Dwell Time

48 Mins

Peak Traffic Hours

12:00 - 02:00 PM

Dashboard visual

Visit and campaign visuals from the dashboard

Use social traffic and peak-time views to understand when customers connect, what channels they use, and which periods need better campaigns or staffing.

Social traffic sources

See which login or redirect channels bring attention back to your business.

Peak time graph

Find busy hours and compare them with campaigns, visits, and staff planning.

This month

Customer distribution dashboard

Separate verified WiFi sessions from broader visit signals, so owners can read return trends from permitted data without exposing unnecessary detail.

Recognized visits

23

Login and permitted visit signals combined

Logged-in customers

15

Verified WiFi sessions this month

Visit signals

13

Aggregated permitted signals

Repeat signal rate

57%

Returning and regular groups

Customer distribution

Customer distribution by group

WiFi login Visit signal

New customers (First visit this month)

6 / 5

Returning customers (Visited 2 times this month)

4 / 2

Regular customers (Visited 3 or more times this month)

5 / 6

Weekly signal trend

Compare logins with permitted visit signals

Login Visit signal

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Peak activity time

Hourly usage signal across 24 hours

16:00

0

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2

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8

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23

Top users by usage time (Top 10)

Frequent usage

Masked identities

# User identity Sessions Total time Last seen

1 b***@gmail.com 3 runs 2160h 0m Today 16:10

2 b***@gmail.com 2 runs 1440h 0m Today 12:42

3 b***@gmail.com 2 runs 1440h 0m Yesterday 18:05

4 b***@gmail.com 2 runs 774h 14m 13 Jun 09:18

5 b***@gmail.com 1 runs 720h 0m 12 Jun 14:22

Visit and return signals

See how many guests connect and how often recognized customers return.

Campaign response tracking

Compare basic engagement across welcome pages, offers, and redirect links.

PDPA-aware data handling

Use consent-led reporting designed for real business operations in Thailand.

Key Business Benefit

Shows whether guest WiFi is helping the store build repeat traffic and not just provide free internet.